00825nam a2200241 c 4500001001300000005001500013007000300028008004100031020003400072035001800106049002800124052001700152056001500169082001600184245010800200260003400308300005700342650004600399650004700445650004700492700003300539950001100572KMO20090069920200917095044ta090121s2008    ulk           000   kor    a9788990787927g03320:c\12000  aUB200900039590 lEM4382902lEM4382903c201a326.162b9-2  a326.1622401a658.81222100a고객놈? 고객님! :b고객놈을 고객님으로 만드는 서비스 노하우 /d김은정 지음  a서울 :b작은씨앗,c2008  a243 p. ;c17 cm +e전자 광디스크 (CD-ROM) 1매 8a고객 서비스[顧客--]0KSH2002033072 8a외식 산업[外食産業]0KSH1998036416 8a외식 업체[外食業體]0KSH20050108311 a김은정0KAC2018O36034aut0 b\12000