00790nam a2200181 a 4500001001300000005001500013008004100028049001700069052001700086082001400103100003600117245012200153260005300275300002900328502017200357504005400529900002500583WDM20070196020201026083748070803s2001    us a          000   eng  0 lWM517234fDP02a658.8bB126e0 a658.82211 a백기준,d1969-0KAC20163206111a(The)effects of image congruence on customer satisfaction and brand loyalty in the lodging industry/dby Ki-Joon Back  aAnn Arbor, MI:bUMI Dissertation Services,c2001  ax, 146 p.:bill.;c23 cm1 aThesis(Ph.D.) --bGraduate School, The Pennsylvania State University,cHotel, Restaurant, and Institutional Management, College of Health and Human Development,d2001.  aIncludes bibliographical references (p. 131-139).10aBack, Kijoon,d1969-