01043nam a2200301 c 4500001001300000005001500013007000300028008004100031020003400072049002800106052001800134056001500152082001600167245009000183260004800273300003800321650004700359650004600406700004100452700003600493700002200529880004900551880004800600880002700648880002900675880002600704950001100730KMO20201123720200420102122ta200317s2020    ulkad         000   kor    a9791188230938g03320:c\148000 lEM7549630lEM7549631c201a325.512b20-5  a325.5122601a658.812223006880-01a다시 해석하는 고객 만족 /d안태용,e정진희,e박진호 지음  6880-02a서울 :b나비의활주로,c2020  a233 p. :b삽화, 도표 ;c22 cm 8a고객 만족[顧客滿足]0KSH1998014392 8a고객 서비스[顧客--]0KSH20020330721 6880-03a안태용0KAC2018J03144aut1 6880-04a정진희0KAC2018I89761 6880-05a박진호006245-01/(BaDasi haeseok haneun gogaek manjok  6260-02/(BaSeoul :bNabi ui Hwaljuro,c20201 6700-03/(BaAn, Taeyong1 6700-04/(BaJeong, Jinhui1 6700-05/(BaBak, Jinho0 b\14800