00925nam a2200253 c 4500001001300000005001500013008004100028020002200069041001300091049002800104052001500132056001300147082001400160245017400174260004200348300002500390440003300415504002700448650004700475650005300522653002600575700005300601950001700654KMO20061039420190531141517060407s2005    ulk           000   kor    a8957041370g933500 akorbeng0 lEM3555503lEM3555504c201a350.5b6-5  a350.5240 a352.722100a공공부문에서의 고객만족도 조사방법 개선방안=x(A)study on the customer satisfaction research method in the public sector/d연구책임자: 이광희  a서울:b韓國行政硏究院,c2005  aviii, 121 p.;c24 cm00aKIPA 연구보고서;v05-13  a참고문헌: p. 93-96 8a공공 부문[公共部門]0KSH1998015837 8a고객 만족도[顧客滿足度]0KSH2001018292  a민원상담서비스1 a이광희,g李光熙,d1964-0KAC2013269494aut1 a가격불명