00979nam a22002778c 4500001001300000005001500013007000300028008004100031020003400072023001800106049002800124052002000152056001600172082001600188245011000204260004900314300003000363500005900393650004700452650004600499700002700545880004400572880004600616880002800662950001100690KMO20175718420180122104002ta170418s2017    ulka          000   kor    a9791185623283g13320:c\14000  aCIP20170097270 lEM6844061lEM6844062c201a325.1077b17-11  a325.10772601a658.404223006880-01a서비스경영자격 =xSMAT :bmodule A :b비즈니스 커뮤니케이션 /d편저: 하승희  6880-02a서울 :bKedui(케듀아이),c2017  a346 p. :b삽화 ;c26 cm  aSMAT는 "Service Management Ability Test"의 약어임 8a경영 능력[經營能力]0KSH2000004190 8a경영 서비스[經營--]0KSH20060045501 6880-03a하승희4aut006245-01/(BaSeobiseu gyeongyeong jagyeok  6260-02/(BaSeoul :bKedui(Kedyuai),c20171 6700-03/(BaHa, Seunghui0 b\14000