01013nam a2200241 k 4500001001300000005001500013008004100028041001300069049003200082052001700114056001400131082001700145245021500162260003600377300003100413500003300444502009600477504002900573650004000602650005300642653002300695700005300718KDM20052307720180830095202050705s2005    ulka       AB 000   kor  0 akorbeng0 lEM3348775lEM3348776c2fDP01a326.39b5-17  a326.39240 a338.479122100a항공사이미지와 서비스태도가 고객만족과 충성도에 미치는 영향=x(An)investigation of airline image and service attitude and their impact on customer satisfaction and loyalty/d이성희  a서울:b경희대학교,c2005  avi, 134장:b삽도;c26cm  a권말에 "설문지" 수록1 a학위논문(박사) --b경희대학교 대학원:c관광학과 관광경영전공,d2005  a참고문헌: 장111-124 8a항공사[航空社]0KSH1998036118 8a고객 만족도[顧客滿足度]0KSH2001018292  a항공사이미지1 a이성희,g李聖姬,d1954-0KAC2018C47524aut