00985nam a2200205 k 4500001001300000005001500013008004100028041001300069049003200082052001700114056001500131082001500146245021400161260003600375300003000411502008900441650004000530653015600570700005300726KDM20045832920180810110937041130s2004    ulka       BS 000   kor  0 akorbeng0 lEM3205949lEM3205950c2fDP01a326.371b4-5  a326.371240 a387.7122100a정보기술을 활용한 항공사 여객 서비스 이용과 고객이 지각한 위험간의 관계=x(A)study on the customers' perceived risks of the services through IT by commercial airlines/d김점남  a서울:b세종대학교,c2004  avi, 166p.:b삽도;c26cm1 a학위논문(박사) --b세종대학교 대학원:c호텔관광경영학과,d2004 8a항공사[航空社]0KSH1998036118  a정보기술a항공사a여객서비스a항공사서비스a위험aCUSTOMERaPERCEIVEDaRISKSSERVICEaITaCOMMERCIALaAIRLINEa호텔관광경영학1 a김점남,g金点男,d1962-0KAC2013241154aut