01385nam a2200301 c 4500001001300000005001500013007000300028008004100031020002500072049002800097052001800125056002400143082002400167245023500191260005100426300002900477504002400506536018400530650004700714650004900761700002700810700002200837880010300859880005100962880002901013880002401042950001701066KMO20174464520171228102652ta170809s2016    jjka       WF 000   kor    a9788961074582g935600 lEM6777830lEM6777831c201a325.313b17-5  a325.313a325.5532601a331.04a658.872223006880-01a콜서비스 전문인력 양성과정 직무분석 및 커리큘럼 개발 =xDevelopment of job analysis & curriculum of call service professional education course /d책임저자: 문석환 ;e공동연구자: 이양우  6880-02a제주 :b제주한라대학교,c2016  a86 p. :b삽화 ;c30 cm  a참고문헌: p. 86  a지역ㆍ산업 맞춤형 인력양성사업에 참여하여 고용노동부와 한국산업인력공단에서 지원하는 정부지원금으로 개발ㆍ제작ㆍ인쇄되었음 8a직무 분석[職務分析]0KSH1998010918 8a텔레마케터[telemarketer]0KSH20010251101 6880-03a문석환4aut1 6880-04a이양우006245-01/(BaKol seobiseu jeonmun illyeok yangseong gwajeong jingmu bunseok mit keorikyulleom gaebal  6260-02/(BaJeju :bJeju Halla Daehakgyo,c20161 6700-03/(BaMun, Seokhwan1 6700-04/(BaI, Yangu1 a가격불명