00968nam a2200277 k 4500001001300000005001500013008004100028020003000069041001300099049002800112052001800140056001500158082001500173245008600188246002800274260003600302300001700338500002300355650005000378650004700428653009400475700005000569700002800619900003300647950001000680KMO20042991920180802140629041007s2004    ulk           000   kor    a8955612575g03320:c\90001 akorheng0 lEM3129432lEM3129433c201a326.165b4-85  a326.165240 a658.8422100a마케팅, 전화로 승부한다/d스테판 시프만 지음;e김문영 옮김19aCold calling techniques  a서울:b바다출판사,c2004  a221p.;c23cm  aSchiffman, Stephan 8a텔레마케팅[telemarketing]0KSH2001005015 8a통신 판매[通信販賣]0KSH1998018955  a마케팅a전화aCOLDaCALLINGaTECHNIQUEa텔레마케팅aTELEMARKETINGa통신판매1 aSchiffman, Stephan,d1949-0KAC2003021234aut1 a김문영0KAC20175736910a쉬프만, 스테판,d1949-0 b\9000