01422nam a2200349 c 4500001001300000005001500013007000300028008004100031020003400072049002800106052001900134056001600153082001600169245014500185250001500330260004800345300005400393490003300447500005900480504002400539650004700563650004600610650004700656710005900703830003300762880005900795880004900854880006500903940004200968940005101010950001101061KMO20165015520170328144226ta160908s2016    ulkad         000   kor    a9791125424499g13320:c\130000 lEM6487190lEM6487191c201a325.1077b16-9  a325.10772601a658.404223006880-01aSMAT 서비스경영능력시험 :bmodule A 비즈니스 커뮤니케이션 /d편저: 한국비서협회 부설 서비스교육원  a개정1판  6880-02a서울 :b시대고시기획,c2016  a339 p., [1]장(접지) :b삽화, 도표 ;c26 cm10a시대고시기획 ;vC-7458  aSMAT는 "Service Management Ability Test"의 약어임  a참고문헌 수록 8a경영 능력[經營能力]0KSH2000004190 8a경영 서비스[經營--]0KSH2006004550 8a운영 전략[運營戰略]0KSH2000021801  6880-03a한국비서협회.b부설 서비스교육원 0a시대고시기획 ;vC-7458006245-01/(BaSMAT Seobiseu Gyeongyeong Neungnyeok Siheom  6260-02/(BaSeoul :bSidae Gosi Gihoek,c2016  6710-03/(BaHanguk Biseo Hyeophoe.bBuseol Seobiseu Gyoyugwon0 a스마트 서비스경영능력시험0 a에스엠에이티 서비스경영능력시험0 b\13000