00984na  a2200193   4500001001300000005001500013007000300028008004100031040001100072041001300083052002900096245027200125300002400397545005300421653007700474700005300551773016900604900001700773KSI00087733020110826125705ta110716s2008    ulk           000   kor    a0110010 akorbeng01a325.105b한531ㅅc9(4)00a인터넷쇼핑몰의 서비스 품질요인이 서비스가치, 고객만족과 고객행동에 미치는 영향 =x(A)study on the effect of service quality factors to service value, customer satisfaction and customer behavior in internet shopping mall /d김재환  ap. 229-256 ;c26 cm  a김재환, 나사렛대학교bkimjh@kornu.ac.kr  aService qualityaService valueaCustomer satisfactionaCustomer behavior1 a김재환,g金在煥,d1956-0KAC2013198564aut0 t서비스경영학회지-한국서비스경영학회.d한국서비스경영학회.g9권 4호(2008년 12월), p. 229-256q9:4<229w(011001)KSE200100628,x1598-115010aKim, Jaehwan