00917naa a2200205 k 4500001001300000005001500013008004100028040001100069041001300080052002800093245013500121300002100256545007600277653010400353700004800457773012700505856002000632900001600652940004300668KSI00001149920040224110532030930s2002    ulk           000   kor    a0110010 akorbeng01a020.5b한479ㄷc36(2)00a고객관계관리(CRM)의 도서관 도입=x(The)application of customer relationship management(CRM) into libraries/d유길호  ap. 25-38;c26 cm  a유길호, 신라대학교 문헌정보학과 교수bkhryu@silla.ac.kr  a고객관계관리a도서관a도입aApplicationaCustomeraManagementaLibrariesaCRMa마케팅1 a유길호,g劉吉鎬,d1947-0KAC2016223910 t한국문헌정보학회지.d한국문헌정보학회.g36권 2호(2002년 6월), p. 25-38q36:2<25w(011001)KSE19950611240uT00000395172ad10aYoo, Kil-Ho  a고객관계관리의 도서관 도입